EU Right to Repair Directive

About

What EU Right to Repair Directive Covers

The EU Right to Repair Directive guarantees consumers the ability to repair defective products easily and affordably, mandating manufacturer transparency regarding spare parts and repair manuals.

The EU Right to Repair Directive (R2R) fundamentally changes the post-sales obligations of consumer goods manufacturers. Designed to combat premature obsolescence and reduce e-waste, the directive requires manufacturers of smartphones, washing machines, vacuums, and other consumer appliances to repair goods even outside the legal guarantee period. Manufacturers are strictly prohibited from using hardware or software locks (serialization) to prevent independent repair shops or consumers from fixing their own devices.

One of the most immediate administrative burdens for manufacturers is the European Repair Information Form (ERIF). Upon a consumer's request, a manufacturer or repairer must provide this standardized form detailing the exact conditions of the repair—including binding price estimates, the time needed, and the availability of replacement machines. Furthermore, companies must transparently publish how long spare parts will remain available and provide open access to diagnostic tools and technical manuals.

Sustalium simplifies this new consumer obligation. By linking directly to your existing Circularity Declarations, the platform helps you host your technical manuals and spare parts catalogs in one accessible location. When a consumer requests repair data, Sustalium acts as a generator for the standardized European Repair Information Form, auto-populating your SLA data, pricing structures, and parts availability timelines. You can link this data directly to the product via QR code, ensuring full transparency and immediate compliance with EU consumer protection authorities.

Why Sustalium

The Professional Choice for EU Right to Repair Directive

Manufacturers face a growing challenge: compliance documentation that must be structured, verifiable, and always current — not scattered across PDFs, spreadsheets, and email chains.

Structured for this framework

Pre-built EU Right to Repair Directive template with all required fields, data structures, and output formats. Enter your data once — it maps to the framework automatically. No starting from scratch, no manual formatting, no compliance gaps.

What you get

epair Information Form (ERIF) generator, Spare parts timeline tracking, Public repair manual hosting via QR code — delivered as a verifiable public page with QR code, PDF export, and tiered access controls.

Covers your markets

European Union (EU) — Sustalium's structured approach works across jurisdictions, so you don't rebuild for each market.

Enterprise-grade compliance infrastructure. Hashcode-secured documents, tamper-evident verification, versioned audit trails, and tiered access controls — built for businesses that take compliance seriously.

Comply with the Right to Repair mandate and empower your customers with transparent repair data.

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Global Reach

Applicable Markets

  • European Union (EU): Mandatory for manufacturers of consumer goods (e.g., smartphones, appliances, vacuums) in the EU.
Framework

What's Included

  • European Repair Information Form (ERIF)
  • Spare parts inventory and availability timelines
  • Pricing structures for common repairs
  • Technical repair and disassembly manuals
  • Declarations of non-interference (no software locks)
  • Third-party repairer access protocols
Audience

Who It's For

Manufacturers, importers, and brand owners of consumer electronics and white goods sold in Europe.

Data

What You'll Need

Check the items you already have — learn where to get the rest.

FAQ

Frequently Asked Questions

What is EU Right to Repair Directive?

EU Right to Repair Directive is a compliance framework that generate public-facing european repair information forms and spare parts availability declarations.. Sustalium provides the structured framework so you do not have to start from scratch.

Who needs EU Right to Repair Directive?

EU Right to Repair Directive is relevant for Electronics Manufacturers, Appliance Brands, EU Importers. Any business in applicable markets or selling to partners who require this declaration benefits from a published, verifiable compliance document.

How long does it take to publish a EU Right to Repair Directive?

Publishing your EU Right to Repair Directive takes ~1 hour. The framework is already structured -- add your data, review, and publish. No research, no consultants, no starting from scratch.

What do I receive after publishing?

A public, verifiable compliance page with a unique URL and QR code. Share as a link, embed on your website, or export as a PDF. Public, audit-only, and internal access tiers let you control who sees what.

What happens when EU Right to Repair Directive regulations change?

Sustalium continuously updates every framework as regulations evolve. Your existing data carries forward -- review and re-publish. No starting over, no missed deadlines.

Ready?

Create Your EU Right to Repair Directive Document

Comply with the Right to Repair mandate and empower your customers with transparent repair data.

From €10 per document · No subscription · Published in minutes

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